Refund policy

Payment Terms. No payments made by Registrant for any DTI Program are refundable without the written consent of DTI executed by one of its authorized officers, whether or not Registrant attends, participates in, or completes the applicable DTI Program. Registrant may choose to pay for the entire program at the time of registration or to pay under an installment plan. If Registrant chooses to pay for a DTI Program under an installment plan, Registrant authorizes DTI to make automatic withdrawals from the credit or debit account Registrant provides at the time of registration for a DTI Program. The dates on which DTI shall make automatic withdrawals from Registrant’s account shall be determined according to the installment plan selected by Registrant at the time of registration. Registrant will lose the right to participate in a DTI Program and will be removed from community groups if an automatic withdrawal is declined and not successfully completed in 7 business days. When the withdrawal is processed, DTI shall charge Registrant a $35.00 processing fee for failed automatic withdrawal in addition to Registrant’s outstanding balance. Once withdrawal is approved, the Registrant can continue in the program and be added back to the community groups.

Program Cancellation. Registrant is responsible for the full payment of any registration cancelled by the Registrant at any time before the DTI Program’s completion. Registrant may not cancel a registration and obtain a refund without the written consent of DTI executed by one of its authorized officers. If Registrant becomes unruly or disruptive during the course of a DTI Program, in the sole discretion of the on-site DTI trainer, Registrant’s right to participate in the DTI Program will be terminated and Registrant will not receive a refund. If DTI cancels a DTI Program for any reason, Registrant will have the option of receiving a full refund or registering for a different DTI Program.